Contact Us
We'd love to hear from you.
Whether you have a question about your order, need help choosing the right size, or just want to share your feedback, our team is here to help. We typically respond within 1–2 business days.
Customer Support
Email: [email protected]
For the fastest response, please include your order number (if applicable) and a brief description of your inquiry.
Business & Wholesale Inquiries
Email: [email protected]
For wholesale, partnership, or press inquiries, please use the subject line "Business Inquiry" so we can route your message to the right team.
Mailing Address
The Green Nutrition Limited
Unit D07, 8/F, Phase 2 Kai Tak Factory Building
99 King Fuk Street, San Po Kong
Hong Kong
Please note: This is our registered business address, not a returns center. Do not ship returns here without prior authorization. Please refer to our Returns & Refund Policy for return instructions.
Frequently Asked Questions
Before reaching out, you may find the answer you're looking for in our help pages:
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Shipping & Delivery — Shipping destinations, rates, and estimated delivery times
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Returns & Refunds — How to return an item and request a refund
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Terms of Service — Our full terms and conditions
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Privacy Policy — How we collect, use, and protect your data
Response Times
| Inquiry Type | Typical Response Time |
|---|---|
| Order issues | Within 24 hours |
| Returns & refunds | Within 1–2 business days |
| General questions | Within 1–2 business days |
| Business inquiries | Within 2–3 business days |
Our support hours are Monday–Friday, 9:00 AM – 6:00 PM Hong Kong Time (HKT). Messages received on weekends or public holidays will be answered on the next business day.
We're always happy to hear from you. Thank you for being part of the layertee community.
The Green Nutrition Limited
Email: [email protected]